Home Video Games 2K Customer Data Stolen, Sold Online After Support Desk Scam

2K Customer Data Stolen, Sold Online After Support Desk Scam

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2K Customer Data Stolen, Sold Online After Support Desk Scam

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Image for article titled 2K Customer Data Was Stolen, Sold Online After Support Desk Scam

Screenshot: NBA 2K23

Back in September, 2K suffered an information breach when hackers had been in some way in a position to acquire entry to the corporate’s help desk, and in doing so impersonate official channels with a view to pay money for folks’s information. At the time the corporate wasn’t positive what, precisely, had been stolen, but it surely does now.

Via VGC, an electronic mail was lastly despatched to these affected final week, saying that whereas there was “no indication that any of your financial information or password(s) held on our systems were compromised”, the thieves had been in a position to pay money for “some personal data that was recorded about you when you contacted us for support, including your email address, helpdesk ID number, gamertag, and console details”.

That information was subsequently put up on the market on-line, so 2K is urging everybody receiving the October 6 electronic mail from them to do the usual stuff like resetting passwords and maintaining a tally of their accounts for any suspicious exercise. Incredibly, although, 2K’s correspondence additionally accommodates the next assurance:

Should I belief emails from 2K?

Yes, our emails are as soon as once more safe. However, we nonetheless advocate remaining vigilant round on-line communications throughout all platforms.

That didn’t assist with this hack! This wasn’t a case of hackers impersonating 2K’s help desk, they really acquired maintain of the keys to it and despatched malicious hyperlinks to folks from the official electronic mail, so “remaining vigilant” wouldn’t have been a lot assist!

Anyone who acquired malicious emails from the account after which clicked on the included hyperlinks was doubtless uncovered to some malware, which 2K says may very well be largely nullified by…restarting your pc.

Based on further investigative work and testing from our group, we imagine energy off and powering in your gadget will present further safety from the malware.

If you had been affected, or simply need to learn by way of 2K’s response, you possibly can see the complete discover right here.

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