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Ui not responding – Cocos Creator

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Ui not responding – Cocos Creator

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hello,
i’ve a sport wherein my ui stops responding to the touch whereas the sport is happening within the background(i can see issues altering within the ui.). i simply can’t click on on something. can somebody information me as to why or when this occurs?
my sport is just too massive and that i can’t share it on this discussion board, so please simply reply with this a lot data.
thanks
My Cocos Creator model is 2.4.7

whereas the sport is happening within the background, how one can contact it?

android backbutton , dwelling btn is working however our UI shouldn’t be working

so the UI is working earlier than the sport is happening the background?

sure the sport is operating in background , I can see the sport working however I can not reply to the UI

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