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Hi, there’s a web page on Cocos.com about VIP Tech Support Service.
The drawback is that I despatched an electronic mail to cocos help and I didn’t get a response, so I believed right here is the place the place I can ask my questions.
- How ought to I submit VIP Tech Support request?
- What are the costs for this service?
I’ve additionally inquired in your behalf and haven’t acquired a response. I ponder if I’ve the contact data fallacious.
Let me contact once more.
Hah, appears I missed your electronic mail!!
Now I acquired it!
Did you utilize help@cocos.com?
No, there have been two emails on VIP web page I despatched an electronic mail to bd@cocos.com
Thanks. I’m speaking with my superiors about this subject. Stay tuned please.
Is there an replace on this? We too are questioning as a result of we try to resolve points associated npm packages not working inside cocos. They’re added to the package deal.json file and are referenced appropriately in VSCode, however they present up in temp/programming/packer-driver/targets/preview/assembly-record.json as resolved: {kind: error, textual content: Error: Module "<module title>" not discovered for <path to file making an attempt to import the module>}
We have been experimenting with utilizing Cocos and Cocos Creator, and to this point have been very excited and inspired by its functionality and potential; but when we are able to’t discover a option to load these modules, it might eradicate our capability to maneuver ahead with Cocos, which we take into account could be an enormous loss.
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